Return/Exchange Policy

  • Contact needs to be made within 14 days to make an exchange or refund.
  • Item must be unused and in the same condition/packaging that you received it in.
  • Sale items are non refundable.
  • Return and exchange product postage is at customers cost.
  • Refunds will be in the form of a gift certificate.

Please email hello@roocrew.co.nz to arrange any return/exchanges.