Return/Exchange Policy
- Contact needs to be made within 14 days to make an exchange or refund.
- Item must be unused and in the same condition/packaging that you received it in.
- Sale items are non refundable.
- Return and exchange product postage is at customers cost.
- Refunds will be in the form of a gift certificate.
Please email hello@roocrew.co.nz to arrange any return/exchanges.