Return/Exchange Policy

• Contact needs to be made within 14 days to make an exchange or refund.
• Item must be unused and in the same condition/packaging that you received it in.
• Sale items are non refundable.
• Return and exchange product postage is at customers cost.
• Refunds will be in the form of a gift certificate.

Please email hello@roocrew.co.nz to arrange any return/exchanges.